When Carolina Biological Supply (CBS) began their quest for service desk software, they were not ITIL methodology aligned.
A survey conducted for IT Service Management (ITSM) solutions in the North American market identified ITSM360 as the strongest solution based on price, ITIL alignment, and integration with the Microsoft ecosystem.
Being aligned with the Microsoft ecosystem has its benefits. One of those is standardization.
Whether it’s the ITSM360 Service Management platform or one of Microsofts many components, you can expect an environment that is not only familiar but easy to use.
ITSM360’s functionality, while powerful, is designed to be user-friendly from start, regardless of your role.
Intuitive navigation, configurable design, and robust features all combine to deliver a Service Management Platform that can withstand the test of time.